Ember Social help
Where is billing?
Billing is managed on the web. Sign in at app.embersocial.io and open Settings, Billing & usage.
Go straight there
Plans, the trial and cancelling
Every new business starts with a free 14-day trial, with no credit card needed. When it ends, pick a plan to keep going; nothing is charged unless you choose one.
Yes. You can cancel at any time from Billing in your Ember settings. Your plan stays active until the end of the period you have already paid for, and you are not charged again. Payments already made are not refunded. During the free trial there is nothing to cancel: no card is on file, and nothing is charged unless you choose a plan.
The iPhone and Android apps have no purchases and show no prices: billing is always handled on the web.
Still stuck?
Write to support@embersocial.io. A real person on the Ember team reads every message, and we usually reply within one business day. Include the email you use for Ember, what you were trying to do, and a screenshot if you have one.
New to Ember?
Social media,
made for you.
Ember Social turns your own photos into finished posts in your brand. You approve them from your phone.
14 days free. No credit card required.